Who is responsible
MYESROO LTD, operating NyprasAI at nypras.com, is responsible for personal information processed for its storefront operations. Business address: 128 City Road, London EC1V 2NX, United Kingdom. This notice applies to visitors to the website and, once enabled, account holders and customers.
Information we use
When you browse the site, our systems may process technical request information such as IP address, browser information, time of access and security logs. Cart choices may be held in browser storage and your currency preference in a cookie.
Where you contact us or use future account and purchasing functionality, we may process your contact details, messages, account identifiers, order items, amount and currency, transaction references, and records of digital access. Do not send us sensitive data unless specifically required through an appropriate secure process.
If card payments are enabled, Stripe will handle payment information through its payment services. We do not need to receive or store your full card number in the NyprasAI catalogue.
Why we use information
We process information as needed to operate and secure the storefront, respond to enquiries, provide products and account access where available, prevent fraud and comply with applicable laws.
Depending on the activity, our legal basis may be performance of a contract, compliance with a legal obligation, our legitimate interests in operating and securing the service, or consent when required. We will seek separate consent for non-essential cookies or marketing if such features are introduced.
Service providers and transfers
We may use hosting and infrastructure services, a self-hosted Supabase-based account and catalogue system, and Cloudinary for product imagery. Stripe will be a payment service provider if and when checkout is enabled. Service providers process information for their own relevant responsibilities or under agreed instructions, as applicable.
If information is transferred outside the United Kingdom, we will use an applicable legal transfer mechanism or other lawful safeguard where required.
Cookies and browser storage
The website currently uses browser storage for cart selections and a cookie for currency preference. Authentication functionality may use strictly necessary session cookies. These support the functions requested by visitors.
We will not describe optional analytics or advertising trackers as “essential”. If non-essential technologies are added, their purpose and appropriate consent controls must be explained and implemented before they are used. You can manage or remove stored information using your browser settings, although certain features may stop working.
How long we retain information
We retain information only for as long as it is needed for the relevant purpose, including account support, security, dispute resolution and applicable legal or tax recordkeeping duties. Retention differs by record type; we review and delete or anonymise records when they are no longer needed.
Your rights
Depending on applicable law, you may request access to, correction or deletion of personal information, restriction of or objection to processing, or data portability. Where we rely on consent, you can withdraw it without affecting earlier lawful processing.
To exercise a right, use the contact information on our Contact page. You may also complain to the UK Information Commissioner’s Office (ICO) if you believe personal information is handled unlawfully.
Policy updates
We may update this notice to reflect changes to our systems, services or legal duties. Material changes will be published here with an updated date.
128 City Road, London EC1V 2NX, United Kingdom